Terms of service
Last Updated: May 2026
Welcome to Timeless.audio (“Timeless Audio,” “we,” “our,” or “us”). By accessing or using this website, purchasing products, or using our services, you agree to these Terms of Service.
If you do not agree with these Terms, please do not use the platform.
1. Overview
Timeless Audio provides professionally AI-narrated digital audio experiences inspired by public domain literature.
All products, services, audio content, branding, website materials, and platform functionality are subject to these Terms.
2. Digital Product Access
Timeless Audio products are digital streaming products.
Purchases grant limited personal access to eligible content through your Timeless Audio account, streaming library, or designated access system.
We reserve the right to update, improve, modify, suspend, or discontinue features, access systems, product offerings, or portions of the platform at any time.
3. Personal Use License
Purchases are licensed for personal, non-commercial use only unless otherwise stated through a separate educational or institutional agreement.
You may not:
Resell Timeless Audio products
Redistribute audio content
Publicly rebroadcast content
Share private access links
Upload content to third-party platforms
Copy or commercially exploit platform materials
Use Timeless Audio content for unauthorized commercial purposes
Unauthorized use may result in account suspension, revoked access, or legal action.
4. Intellectual Property
Timeless Audio content, including but not limited to:
Audio narration
Audio production
Branding
Logos
Visual presentation
Website design
Written descriptions
Proprietary adaptations
Graphics and formatting
are protected by copyright, trademark, and intellectual property laws.
While many source stories originate from public domain literature, Timeless Audio’s narration, presentation, production, formatting, and proprietary adaptations remain protected intellectual property.
No ownership rights are transferred through purchase.
5. Educational & Institutional Use
Classroom, educational, library, institutional, or group usage may require separate licensing terms.
For educational or institutional access inquiries, please contact:
orders@timeless.audio
6. Accounts & Security
Users are responsible for maintaining the confidentiality of account credentials.
You agree not to share account access or private streaming links with unauthorized users.
We reserve the right to suspend or terminate accounts that violate these Terms.
7. Pricing & Payments
All prices are listed in U.S. Dollars unless otherwise stated.
Payments are processed through third-party payment providers such as Shopify Payments, PayPal, Shop Pay, or other authorized processors.
Timeless Audio reserves the right to update pricing, products, bundles, promotions, or offerings at any time without notice.
8. Refund Policy
Due to the digital nature of our products, purchases are generally non-refundable once access has been granted.
If you experience a technical issue with your purchase, please contact support and we will make reasonable efforts to resolve the issue.
9. Gift Certificates
Gift certificates:
Have no cash value
Cannot be redeemed for cash except where required by law
May only be used toward eligible Timeless Audio products
Are non-refundable
Are subject to applicable platform terms and restrictions
10. Platform Availability
We strive to maintain uninterrupted access to the platform; however, we do not guarantee continuous availability.
Timeless Audio is not responsible for interruptions caused by:
Internet outages
Hosting providers
Third-party services
Maintenance
Technical issues beyond our control
11. Disclaimer of Warranties
Timeless Audio services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee:
uninterrupted service
error-free operation
compatibility with all devices
permanent availability of all content
12. Limitation of Liability
To the fullest extent permitted by law, Timeless Audio and its owners, affiliates, partners, employees, contractors, or licensors shall not be liable for:
indirect damages
incidental damages
consequential damages
lost profits
loss of data
service interruptions
arising from the use of the platform or products.
Your use of the platform is at your own risk.
13. Third-Party Services
The platform may use or integrate third-party services, including payment processors, analytics providers, hosting services, streaming providers, or email systems.
Timeless Audio is not responsible for third-party platform availability, policies, or actions.
14. Termination
We reserve the right to suspend or terminate access to the platform for violations of these Terms or misuse of the services.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.
16. Changes to These Terms
We may update these Terms periodically.
Continued use of the platform after updates constitutes acceptance of the revised Terms.
17. Contact Information
For questions regarding these Terms, contact:
Timeless Audio
📧 orders@timeless.audio
Digital Product & Refund Policy
Digital Products
All Timeless Audio products are digital products delivered through streaming access, account access, private listening access, or other authorized digital delivery systems.
No physical products are shipped.
Internet access may be required to access purchased content.
Streaming Access
Most Timeless Audio products are designed for online streaming access through your Timeless Audio account or designated listening system.
Access terms may vary depending on product type, bundles, promotions, educational licenses, or future platform offerings.
Refund Policy
Due to the digital nature of our products, purchases are generally non-refundable once access has been granted.
Refund requests may be considered only in situations involving:
duplicate purchases
technical access failures
billing errors
unauthorized transactions subject to review
If you experience an issue with your order, contact:
📧 orders@timeless.audio
We will make reasonable efforts to review and resolve support requests.
Account Responsibility
Customers are responsible for maintaining access to their account credentials and compatible internet access.
Timeless Audio is not responsible for access issues caused by:
incorrect customer information
forgotten passwords
unsupported devices
internet outages
third-party service interruptions
Personal Use Only
Purchases are licensed for personal, non-commercial use only unless otherwise stated through a separate educational or institutional agreement.
Products may not be:
resold
redistributed
copied
publicly rebroadcast
commercially exploited
without written permission.
Copyright & DMCA Notice
Timeless Audio respects intellectual property rights and expects users of the platform to do the same.
Many source stories featured on Timeless Audio originate from public domain literature. However, Timeless Audio’s:
narration
audio production
branding
formatting
visual presentation
proprietary adaptations
website content
remain protected intellectual property.
Unauthorized reproduction, redistribution, rebroadcasting, resale, or commercial exploitation of Timeless Audio content is prohibited.
DMCA & Copyright Concerns
If you believe content appearing on Timeless Audio infringes your copyright or intellectual property rights, please contact us with the following information:
Your name and contact information
Description of the copyrighted work
Description of the allegedly infringing material
Location of the material on the platform
A statement that you believe the use is unauthorized
Submit notices to:
📧 orders@timeless.audio
We will review and respond to valid copyright concerns in accordance with applicable laws and platform procedures.